How to create AI customer support bot for free? 2023 guide

In today's fast-paced digital world, customer support plays a crucial role in ensuring customer satisfaction and loyalty. With the advancement of artificial intelligence (AI) technology, businesses are now leveraging AI chatbots to enhance their customer support capabilities. One such innovative platform is OpenChat, a fully open-source solution that allows businesses to build their own AI chatbots effortlessly.

• Create your account on openchat.so

First step is to register you OpenChat account, it's easy and fast, from the homepage click on "try for free" button

2. Login or register using your Google account:

3. Now you will see the chatbot creation wizard, click on "let's do it"

3. You will see a screen that ask you to provide your bot data sources, this is an important step, as your bot will be trained on this data, you can provide:

   1. website: OpenChat will crawl the provided website and extract data from it to be used for bot training

   2. pdf files: OpenChat will extract the knowledge from your pdf files and train the bot on it

   3. GitHub repo

3. once you provide your data source you will have your bot ready in less than 5 minutes 🎉

• Share your bot or embed it on your website:

With OpenChat you can share your bots anywhere, also you can embed it on your web apps easily.

Why to use OpenChat?

• Seamless Integration with Multiple Data Sources

One of the standout features of OpenChat is its ability to integrate with multiple data sources. Currently, OpenChat supports website scraping and PDF files as data sources. This means that businesses can extract relevant information from their websites or PDF documents and use it to train their chatbots. OpenChat is actively working on adding more data sources, further expanding the possibilities for businesses to leverage their existing knowledge base.

• Multilingual Support for Global Reach

In today's global marketplace, businesses interact with customers from all around the world. OpenChat understands this need and ensures that language is not a barrier to effective customer support. Thanks to the power of large language models, OpenChat enables chatbots to answer questions in almost all languages. With support for over 100 languages, businesses can provide personalized and efficient support to customers regardless of their native language.

• Shareable and Accessible Chatbots

OpenChat allows businesses to easily share their chatbot URL with anyone. This means that customers, partners, or even employees can access and utilize the chatbot. The chatbot can be embedded on websites, integrated with popular communication platforms like Slack, or connected to any other app through OpenChat's extensive library of integrations. This flexibility ensures that businesses can make their chatbots available everywhere, providing seamless support across various touchpoints.

• Smart Sync and Regular Data Updates

To ensure that chatbots are always up-to-date with the latest information, OpenChat offers Smart Sync functionality. With Smart Sync, OpenChat crawls the data source every 48 hours and updates the chatbot's knowledge base accordingly. This ensures that businesses can provide accurate and relevant information to customers at all times. The regular data updates also enable chatbots to learn and improve over time, enhancing the overall customer support experience.

• Open-Source Community and Personal Support

OpenChat is deeply rooted in the open-source community and has gained significant traction among developers and businesses alike. With over 3100 users from the open-source community, OpenChat's GitHub repositories have earned trust and fostered collaboration. Additionally, the creators of OpenChat provide personal support to users, ensuring that businesses receive the assistance they need to maximize the potential of their chatbots.